Tin Pot Creamery

Tin Pot Creamery leaders execute the company's brand strategy and promote its vision, mission and values.


Tin Pot Creamery Shift Lead (SL) performs all Scooper and Key Holder duties. In addition, SLs have access to the safe to make change for the cash drawer and count deposits before they are dropped. SLs assign tasks to Scoopers and Key Holders within their shift in the absence of an upper manager, and are responsible for reporting necessary information to management and perform other duties as assigned. SLs are expected to fulfill guest orders promptly and accurately on the line and also helps schedule and fulfill customer pre-orders. The SL is responsible for training new hires as well as up keeping their quality of work, including but not limited to customer service, behavior and daily tasks. The SL makes sure the shop is orderly, inviting and well stocked with both products and staff.

 

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